Privacy

Pilot Badges is made by Woven On the Plains in Auburn, Alabama. This page says what we collect when you order a tag, why, and who sees it. We do not sell your information.

What we collect

• Your tag. The name, title, company, wings and colors you type and pick, so we can engrave it.
• Order and contact details. Your name, email, phone and shipping address, so we can make, ship and ask about your order.
• A cart cookie. One session cookie keeps your cart together while you shop. No advertising cookies.

We never see or store your card. Payment is on the secure Shopify checkout of Woven On the Plains, and Shopify's own privacy policy covers what you enter there.

Text messages (SMS)

At checkout you can tick an optional box to get text messages from Pilot Badges. It is never required to order, and it is unticked unless you tick it.

• What we text. A link to look over and approve a design proof if we send one, and updates about your order (for example, a question about your tag or that it has shipped). No marketing texts.
• How often. It varies with your order, usually a few messages per order.
• Cost. Message and data rates may apply, depending on your mobile plan.
• Stopping. Reply STOP to any message and we send one confirmation, then no more. Reply HELP for help.

We do not sell or share your mobile number or text consent with anyone for marketing. Carriers are not liable for delayed or undelivered messages.

Who we share it with

Only the services needed to fill your order: Shopify (checkout and payment), the shipping carrier, our email provider, and, if you choose text messages, the mobile phone carrier that delivers our texts.

Your choices

Use the privacy request form to see, correct or delete your information. We keep order records as long as tax and accounting rules require.

Last updated 2026-10-19. See also our terms.